Support

Welcome to our support page. Here you can find answers to frequently asked questions, technical support, and contact information for all your needs.

Customer Support

Contact Information

Email

[email protected]

Response within 24h

Working Hours

Monday - Friday: 9:00 - 17:00

Saturday: 10:00 - 14:00

Phone

+381 11 123 4567

Emergency cases only

Send Message

Frequently Asked Questions

Technical Support

System Requirements

Browsers

Chrome 90+, Firefox 88+, Safari 14+, Edge 90+

Screen Resolution

Minimum 1024x768, preporučeno 1920x1080

Internet Connection

Stabilna broadband konekcija

Common Issues and Solutions

Forgot Password?

Use the "Forgot Password?" link on the login page.

Images Not Loading

Check your internet connection and cookie permissions.

Slow Loading

Clear your browser cache and try again.

Warranty Information

Our Warranty

The Notaphily application is provided "as is" without warranty for specific purposes. We strive to provide a stable and secure platform for managing your collections.

What We Cover

  • Data security and backup
  • Technical support for using the application
  • Regular updates and improvements

What We Don't Cover

  • Data loss due to user error
  • Problems with third parties (browsers, email)
  • Unauthorized account access